• Ask direct questions, don't be afraid to ask dirctly if they want to kill or hurt themselves.
• Listen to the person.
• Get professional help; even if the person resists.
• Take it seriously.
• Stay calm and safe.
• Remove means (dangerous objects of self-injury) from household; pills, firearms, knives, etc.
   

What don't I do?

• Swear to secrecy
• Leave the person alone
• Act shocked or judgmental
• Counsel the person yourself
• Ignore threats or warning signs

What do I say?

"I hear you..."
"I love you."
"You're not alone..."
"Would you like me to get you help?"
"Are you feeling like hurting yourself?"
"Do you feel suicidal?"
"Do you have a plan?"

What shouldn't I say?

"It's not that bad..."
"You'll snap out it..."
"Stop being so selfish/whiney."
"You're just trying to get attention."
"You have to pull yourself up by your boot-straps."
"Go ahead!"